Terms & Conditions

This website and platform are owned and maintained by Platinum Path LLC (“Platinum Path,” “we,” “us,” or the “Agency”). By accessing or using https://crmhome.platinumpathleads.com/ (the “Site”) and/or purchasing or receiving leads or related services from us (collectively, the “Services”), you agree to these Terms & Conditions (the “Agreement”). If you do not agree, do not use the Site or Services. For questions, contact [email protected].

Cancellation Policy

All agreements may be terminated with or without cause by either party upon fourteen (14) days’ written notice prior to the next contract or billing cycle. All plans renew automatically unless proper notice is provided. If timely cancellation is not submitted, the client will be charged automatically and Services will continue.

Refund Policy

All sales are final. Once a payment or deposit is made, it is non-refundable.

We do not offer any refund for Services already delivered, started, or any other miscellaneous charges which are non-recoverable for Platinum Path. No payment will be refunded once the first lead is delivered, transmission begins, or lead credits are allocated. After a payment is made, there are no exceptions to our refund policy.

We do not offer refunds on deposits or payments for projects or accounts that are abandoned or lay dormant for more than 30 days. If you signed up for our Services but did not make use of them, you are still required to pay us.

All billing cycles for agreed Services will continue until the Client Organization sends a cancellation notice in writing. See Cancellation Policy above.

Lead Products & Delivery

Delivery Methods. Leads may be delivered via the Site/CRM, API/postback, spreadsheet, email, or other agreed methods.

Exclusivity. Unless expressly stated in a mutually signed order form, leads are non-exclusive and may be sold to multiple buyers.

Data Use. You may use purchased leads solely for your own sales and marketing efforts and must comply with all applicable laws, including (without limitation) the TCPA, TSR, CAN-SPAM, state Do-Not-Call rules, carrier policies, and privacy laws.

Quality & Availability. Contact rate, appointment rate, and closed-deal outcomes vary and are not guaranteed. Lead availability may fluctuate by geography, language, filters, and budget.

Replacements. Any lead replacement, credit, or re-delivery policy applies only if expressly stated in a written order form executed by both parties.

1. Eligibility (Accounts, Trials, and Promotions)

We reserve the right to determine who is eligible to purchase leads, open an account, or receive any promotional offer or free trial. Not everyone who requests access will receive it.

2. No Guarantee of a Specific Result

Regardless of any perceived representation to the contrary, the Agency does not guarantee any specific result (including but not limited to number of contacts, appointments, or sales). Client understands and agrees they are paying for access to lead data and/or related Services, and outcomes are not guaranteed. Client further understands the Agency has no control over third-party platforms, publishers, carriers, or consumer behavior, and such third parties may change policies or performance at any time.

3. Non-Disparagement

The Parties agree not to disparage, slander, or defame, directly or indirectly, each other or their principals, agents, officers, owners, directors, or employees during the Term or after termination. This applies to all forms of social media and online forums. Nothing herein prevents any Party from making truthful statements in legal proceedings or government investigations.

4. Limitation of Liability

Agency warrants that the Services described in any applicable order or proposal will be provided in conformance with this Agreement; however, Agency makes no other warranties, express or implied, regarding performance. EXCEPT AS EXPRESSLY SET FORTH HEREIN: (a) AGENCY SHALL HAVE NO LIABILITY FOR ANY SERVICES PROVIDED, INCLUDING LIABILITY FOR NEGLIGENCE; (b) AGENCY MAKES AND CLIENT RECEIVES NO WARRANTIES (EXPRESS, IMPLIED, OR STATUTORY), INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; and (c) in no event shall the Agency’s maximum aggregate liability exceed the monthly fee paid by Client in the three (3) months preceding the claim. IN NO EVENT shall Agency be liable for any indirect, special, consequential, incidental, or exemplary damages (including lost profits, business interruption, data loss, goodwill, or similar) arising out of or related to the Services, even if advised of the possibility of such damages.

5. Force Majeure

Neither party is liable for delay or failure to perform due to causes beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, epidemics, government actions, utility or communications failures, natural disasters, or failures by third parties. Lack of funds is not a force majeure event.

6. Default

If Client fails to pay fees or charges when due, Agency may immediately pause, throttle, or terminate delivery and/or this Agreement (and pursue other available remedies) until Client cures the default.

7. Governing Law

This Agreement is governed by the laws of the State of California, without regard to conflict-of-law principles.

8. Attorney’s Fees

In any litigation, arbitration, or dispute arising under or relating to this Agreement, each Party shall be entitled to recover reasonable attorney’s fees and costs.

9. Entire Agreement

This Agreement (including any mutually executed order forms or addenda) constitutes the entire agreement between the Parties with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements or communications, written or oral. Any amendment must be in writing and signed by both Parties.

10. Severability

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11. Assignment and Successors; Binding Effect

Neither Party may assign, transfer, pledge, or otherwise encumber this Agreement without the other Party’s prior written consent, which may be withheld in its sole discretion. Subject to the foregoing, this Agreement binds and benefits the Parties and their respective successors and permitted assigns.

Acceptance

Client agrees to be bound by this Agreement as of the Effective Date, which shall be the earlier of (i) the date of the kickoff/onboarding meeting, or (ii) the date Client first accesses the Services, places an order, or receives leads.

Contact Us

Questions? Contact [email protected] or visit https://crmhome.platinumpathleads.com/